WHO ARE WE?

What people are saying:

More than 580 5-Star Google reviews :)

Google - Oct 24

Great communication and friendly service. Arrived on time and delivered to the airport with no issues.

JenJustTravels - 25 Oct 24

Service was great from start to finish! Clear and prompt communication after booking online. We had Ben as our driver to and from the airport, he was so friendly and helpful! Van was clean and modern with great aircon and a baby seat was fitted for us. Will definitely book again when we are back in Byron, thank you!! =)

T Barker - 19 Oct 24

Great service, clear communication and updates. Friendly driver. I would use again and will recommend to other travelling to Byron.

Alex - 4 Oct 24

Great company, easy to book, excellent communication, smooth drive, dropped off at hotel.

Rebekah - 24 Sep 24

I wanted to write and say what an outstanding experience we had today with our driver, Ben. He was punctual, polite and extremely helpful, helping to carry all of our bags into the airport. As a first time mum travelling alone with a baby (and a fair amount of luggage!), I cannot tell you how much this was appreciated.

Annabelle - 22 Sep 24

Byron Bay Coastal Transfers were very organized, helpful, provided great instructions and easy to find at the airport. Delivered us to the door of our accommodation and were right on time to pick us up and take us back to the airport at the end of the trip. Highly recommend.

Dean - 27 Aug 24

We have used these guys a lot over the last few years and always have found them to be friendly, punctual and efficient.

David - 24 Aug 24

The best service. Very friendly and professional. I booked the return service to Byron from Ballina Airport. I will definitely book again the next time I go to Byron.

Caroline - 7 Aug 24

Byron Bay Coastal Transfers are a wonderful local well run company that have on time pickups and drop offs from airport to your chosen door. Tim and his team of drivers are both courteous and a joy to travel with, five stars.

Nicole - 4 Aug 24

I recently used Byron Bay Coastal Transfers and I was very impressed with their service. The booking process was easy, with great communications and clear instructions. The vehicle was clean and comfortable and the driver was professional and efficient. My flight was canceled, but they rescheduled my shuttle without any issues. Overall, excellent service and I highly recommended.

Miyuki - 2 Aug 24

I booked this only a few hours before needed and it was all smooth and hassle free. Payment was made and the shuttle arrived right on time. Driver was professional and courteous and it was very time efficient. Highly recommend and would use again for sure.

Fred - 31 Jul 24

They went above and beyond, both on our pick up from Ballina airport and on our return. Great service, great price and thank you all, especially our drivers, Richard & Wayne.

Vicki - 29 Jun 24

Punctual, professional, friendly and informative. Good communication and good value too! Can't fault!

Philip - 24 Jun 24

My experience with Byron Bay Coastal Transfer was fantastic! As a solo traveler in Byron without a vehicle, their shuttle service to and from the airport was superb, and at a reasonable price. Their communication was excellent, they were punctual, and I arrived safely. I couldn't have asked for a better experience. Thank you!

Chelsy - 11 May 2024

A great service and one I will continue to use when I next visit Byron Bay! They are very punctual, reliable, friendly and professional. All around a great service!

Liesl - 5 May 2024

Very convenient, great service and cheaper than ride share. Felt good to support locals and take the shuttle.

Loretta - 17 Apr 24

Very efficient and friendly service. Excellent way to travel from the airport to Byron. Would recommend 👍🏻

Kate - 15 Apr 24

I booked Byron Bay Coastal Transfers for my wedding in February and I can highly recommended this transport service!

Since the beginning the communications with Tim were absolutely great.

I was so amazed how flexible he is and always made sure that it works for me as i have changed my mind a couple of times!!!!

The customer service is excellent and on my wedding day, Byron Bay Coastal Transfers was punctual, reliable and everything went super smooth!

Thank you to Tim and his team!!!

Chantal - 12 Mar 24

Brilliant. Great communication. Lovely driver. So easy and made travel to the airport both pleasant and a breeze. I was worried but there was no need to be. Would definitely use again.

Kathryn - 4 Mar 24

Highly recommend! I accidentally booked the wrong tickets and though it was my own fault and I was happy to pay, they changed my tickets and refunded me the difference! On top of that they were on time and friendly, great all round!

Emma - 27 Feb24

I've used BB Coastal Transfers twice now to go from my Byron Bay home to and from Ballina airport. The service is very efficient and friendly, great communication and price. I have no hesitation in recommending.

Lily - 14 Feb 24

“I highly recommend this transfer service. Tim the owner was incredibly helpful from the get go. Good price, clean van, safe driver and brilliant communication. He also helped me retrieve my bag from the airport making a very stressful situation that bit easier. Thank you coastal transfers and thank you Tim!”

Freddie - 16 Jan 24

“Great service everytime, alway's professional and friendly, thankyou... 🙏”

Earth's Energy Equals 369 - 13 Jan 24

“When booking, I wasn't sure of times/flights and they contacted me to let me know that there was a better option for the flight I was taking, I love that level of customer service. I received a text the day before showing me the meeting place (love that), had a wonderful experience going to my hotel, felt safe as a woman solo traveller. I ended up getting a lift back to the airport so let them know to take me off the list, and they gave me a refund (not asked for or expected!), the level of customer service, on email and in person will not be forgotten!”

Connie B, 18 Apr 23

“Excellent, friendly door to door service, was able to organise pickup for the following day while out enjoying a show”

- Ross G, 15 Apr 23

“Cannot recommend these guys enough, really good service and great value for money!”

- Ailbhe B, 12 Apr 23

“Picked the service up at the airport on arrival and could not have been better! Super helpful, efficient and polite! Also booked our return to the airport .. just rang up .. paid by card .. very reasonable and updated on pick up time!! Fabulous service from start to finish .. thanks guys”

- Ann M, 10 Apr 23

“First class service, booking was easy. Friendly and professional staff. I highly recommend Byron Bay Coastal Transfers”

- Paul G, 7 Apr 23

“Could not have been more courteous or professional - whole process was seamless - from booking, drop off at the door of our accomodation and pick up for return right on time. Thanks Tim and the team”

- Leonie C, 5 Apr 23

“I would like to recommend this service to connect with the airport. If you need to go to Byron Bay or catch your return flight for a decent price. Great service, punctual, clear communication.”

- Bda A, 30 Mar 23

“Byron Bay Coastal Transfers were a great service! Booked in super quickly over the phone, they were flexible with their timings and made sure I got to my flight in time. They were also the only transfer company which would drop me early in the morning for a Qantas flight. Showed up on time and the van was brand new.”

— China W

“Fantastic experience to travel with, Excellent local knowledge, very professional and prompt, will be using them again 💯 satisfaction”

— Mark F

“For a no stress experience, I highly ecommend this company. The service was flawless and reliable. The car is very comfortable and in immaculate condition. The customer service and all-round experience is 5-star. I'll definitely use Byron Bay Coastal Transfers again.”

— Romani B

“It's great to have a service that is in tune with getting to a plane on time but is also more than that...being able to have a contact for other transport when needed is such a great service...Thanks for a great trip ..on time and excellent communication”

— Maree L

“First time using this service. Friendly, professional, on time service, clean and comfortable transport. Highly recommend this service for a prompt pick up door to door service to the airport. Will definitely use them next time.”

— Adam W

“Cannot fault Byron Bay Coastal Transfers! Affordable, reliable and SO convenient. Super friendly staff:) Would definitely use again!”

— Lauren V

“What fantastic service we received from Byron Bay Coastal Transfers!! I could not recommend them more, they were reliable, on time and made organising a large group of girls easy and stress-free. Thanks again for being so helpful and accommodating 😊 10/10”

— Holly, Sydney

“We needed an urgent transfer at short notice to Ballina- Byron Gateway Airport for our small group, and Byron Bay Coastal Walks came to the rescue. The bus was very clean and modern, the driver was friendly and informative. Great service and value.”

— Heath, Sydney